Effective Date: 08 May 2025
Website: www.sauve.in
Business Name: Sauve
Please read these Terms and Conditions (“Terms”) carefully before using our website. By accessing or using www.sauve.in, you agree to be bound by these Terms.
1. General
www.sauve.in is operated by Sauve Jewelry, a business engaged in the sale of handcrafted and fine jewelry. These Terms govern your use of the website and the services, including the purchase of our products online.
2. Eligibility
By using this website, you confirm that you are at least 18 years old and legally capable of entering into a binding contract. If you are under 18, you may use our website only with the involvement of a parent or guardian.
3. Product Information
We strive to display accurate product descriptions, pricing, and availability. However, there may be typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and update information at any time without prior notice.
Please note that due to the nature of handcrafted jewelry, slight variations in design and color may occur.
4. Pricing and Payments
All prices listed on www.sauve.in are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
Accepted Payment Methods:
- Credit/Debit Cards (Visa, MasterCard, Amex, etc.)
- Net Banking
- UPI
- Mobile Wallets (Paytm, PhonePe, Google Pay, etc.)
All transactions are processed securely through our trusted third-party payment gateway. We do not store or have access to your credit/debit card details.
5. Order Confirmation and Cancellations
Once your payment is successfully processed, you will receive an order confirmation via email. Sauve reserves the right to cancel any order due to payment failure, stock unavailability, pricing errors, or suspicious activity. In such cases, you will be notified and refunded (if applicable).
6. Shipping and Delivery
We ship across India. Shipping timelines and charges are mentioned on the product and checkout pages. While we aim to meet delivery estimates, delays may occur due to external factors.
7. Returns and Refunds
Please refer to our Return & Refund Policy page for complete details. Returns are accepted only under specific conditions, such as defective or incorrect products. Refunds (if applicable) are processed to the original method of payment.
8. Security
We use SSL encryption to protect your data during transmission. Payments are handled securely by our authorized payment gateway partners who comply with PCI-DSS standards.
9. Limitation of Liability
Sauve Jewelry shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or purchase of products. Our liability is limited to the value of the products purchased.
10. Changes to Terms
We may revise these Terms from time to time without prior notice. Updated terms will be posted on this page, and your continued use of the website constitutes your acceptance of such changes.